How-To Guide
Financial Aid
How do I apply for financial aid?
How do I know if I have to submit documents to finalize my financial aid file?
How do I view my financial aid award?
How do I accept or decline my student loans?
How do I provide permission for someone to discuss my financial aid?
How do I submit a financial aid suspension appeal?
How do I submit a scholarship extension appeal?
How do I submit an appeal of unusual circumstances?
Registration and Records
How do I register online?
How do I get cleared to register?
How do I find out why I cannot register?
How can I access the digital forms?
Who is my advisor?
Why can't I sign up for a class, i.e., lecture and a lab or be placed on a waitlist?
What can I do if all of the courses I need are full?
Why am I getting an error when trying to register for a seminar?
Student Accounts
How and when will I receive my eBill?
When is payment due?
How do I make a payment?
How do I sign up for the payment plan?
What will happen to my account if it becomes past due?
How do I provide permission for someone to discuss my student account, review my e-bill and make an online payment?
How do I sign up for e-refund?
How do I print my 1098-T?
Financial Aid
How do I apply for financial aid?
If you are a U.S citizen or eligible non-citizen, you must complete the Free Application for Federal Student Aid to apply for federal and state aid. You must complete the FAFSA. (Application every year, available October 1 of each calendar year. If you are transgender or ineligible to complete the FAFSA application, you can complete the Alternative Application for Financial Aid (RISE Act).
How do I know if I have to submit documents to finalize my financial aid file?
If additional documentation is required to complete your financial aid, the office of Financial Aid will mail you a “Missing Information” document listing the documentation that you need to submit.
You can find the list of documents required and the documentation on myDU:
myDU > Students Tab > My Financial Aid > View Financial Aid Document Tracking
How do I view my financial aid award?
A copy of your financial award is mailed to you once you have been awarded.
You can view a copy of your financial aid award on myDU:
myDU > Students tab > My Financial Aid > Financial Aid Awards
How do I accept or decline my student loans?
If you are a first-time loan borrower, you may need to complete Entrance Counseling and/or the Loan Agreement for a subsidized/unsubsidized loan (MPN). These steps are completed online at the https://studentaid.gov. You will need your FSA ID to log into the Federal Student Aid website.
Once on file, entrance counseling has no expiration date and your MPN is valid for ten years as long as you are borrowing loans. Beginning in the 2020-2021 academic year, students will have to complete an annual borrower acknowledgment process before they can receive a disbursement of federal student loan funds. The Office of Financial Aid will provide guidance on how to complete this process in the coming months.
Once you have completed Entrance Counseling and MPN, you can submit the Loan Confirmation Form on myDU:
- Navigate to the right side of the page and in the “Financial Aid” box
- Click on “To see your Loan Confirmation Form, go here”
- Complete the form and submit
- Login to myDU
2021-2022 Direct Loan Checklist (pdf)
How do I provide permission for someone to discuss my financial aid?
Submit the FERPA form (pdf) to Stars Connect.
The Family Educational Rights and Privacy Act (FERPA) is a federal law that affords parents the right to have access to their children’s education records, the right to seek to have the records amended, and the right to have some control over the disclosure of personally identifiable information from the education records. When a student turns 18 years old, or enters a postsecondary institution at any age, the rights under FERPA transfer from the parents to the student (“eligible student”). The FERPA statute is found at 20 U.S.C. § 1232g and the FERPA regulations are found at 34 CFR Part 99.
How do I submit a financial aid suspension appeal?
Submit a suspension appeal letter explaining your circumstance along with an academic plan to Tina Baskin, Executive Director of Financial Aid and Enrollment Services. You will need to meet with an advisor in Student Success and Engagement (SSE) or in your college to create an academic plan.
How do I submit a scholarship extension appeal?
Email a scholarship extension statement explaining why you need a 5th year to complete your degree along with a letter of recommendation from your advisor to Tina Baskin, Executive Director of Financial Aid and Enrollment Services at tbaskin@dom.edu.
*Scholarship extension appeals are only available to students who need one extra semester or year to graduate.
How do I submit an appeal of unusual circumstances?
Submit the appeal of unusual circumstances form (pdf) to Debbie Morsovillo, Associate Director of Financial Aid at dmorsovillo@dom.edu. Attach the appropriate documentation to the form along with a statement explaining the documentation that you are submitting.
Registration and Records
How do I register online?
Log in to MyDU and use Course Search.
Please note: holds will prevent course registration.
How do I get cleared to register?
Registration clearance is required from your academic advisor. Each advisor is different, some may require you to meet individually with them, others may do group advising. We encourage students to reach out to their respective academic advisor.
Visit Registration Readiness to determine whether you have holds that may prevent registration.
How do I find out why I cannot register?
There are a variety of reasons you may not be able to register online which include Advisor Clearance, Student Accounts, Title IX training, International Hold, Student At Large, Auditing, etc.
Visit Registration Readiness to determine whether you have holds that may prevent registration.
We encourage you to address any questions about registration early. We are available in person, online and by phone to answer questions. Reach us at starsconnect@dom.edu, 708-524-6809 or visit us in Lewis 115.
How can I access the digital forms?
We have several digital forms available to students on the Stars Connect website. Log in to MyDU is required to access the forms.
- Registration – only to be used by those who cannot use MyDU to register (should be rare)
- Add/Drop - only to be used by those who cannot use MyDU to add/drop
- Withdraw – students must use this form to withdraw from classes
Who is my advisor?
Advisor information can be found by logging in to MyDU>Students>Student Home.
Why can't I sign up for a class, i.e., lecture and a lab or be placed on a waitlist?
You will not be able to register for a course that has a co-requisite if one of the courses is full. For example, you are trying to take Physics 211 and the lab is open but the lecture is full. You won’t be able to register online. You will have to use the digital add/drop form.
Along the same guidelines, there are courses that must be taken concurrently with another course. You won’t be able to register online. You will have to use the digital add/drop form.
What can I do if all of the courses I need are full?
There will be situations where a class is not available because it is full and the waitlist may be full as well. We encourage you to have a plan B just in case some of the classes you were intending on enrolling in are full.
Why am I getting an error when trying to register for a seminar?
When you are registering, the system is looking at your grade level to determine your eligibility for seminar enrollment. For example, a total of 60 completed plus in progress credit hours is required in order to register for junior seminar. Otherwise, you will not be able to register for junior seminar.
Student Accounts
How and when will I receive my eBill?
Current students can make a tuition payment on myDU:
myDU > Students tab > My Student Account and online payment account center
The eBills will be available to all students on a weekly basis until add/drop period has ended. We publish eBills monthly after the add/drop date has passed. Once the eBill is available online, an email notice will be sent to the student’s email address and authorized user’s email address if applicable. Account balances are always available through the online payment account center.
Summer: will be published in mid-April
Fall: will be published in mid-July.
Spring: will be published in mid-December.
When is payment due?
Tuition is due in full by the first day of classes each semester or students must sign up for the payment plan.
How do I make a payment?
Pay Online
Current students can make a tuition payment on myDU:
myDU > Students tab > My Student Account > Online Payment Account Center
Make a payment using MasterCard, Discover, Visa or American Express. There is a 2.75% convenience fee to use a credit card. A payment can also be made by eCheck, for which there is no fee.
Pay in the Office
Students can pay using cash, check, or money order in the office, located in Lewis 115.
How do I sign up for the payment plan?
You can enroll on myDU:
myDU > Students tab > My Student Account > Online Payment Account Center
On the online payment account center, you will see the links for the payment plan options on the right hand side of the page.
What will happen to my account if it becomes past due?
We review tuition accounts after the add/drop date each semester and apply a deferment fee and 1% finance charge, and a hold to any account that is not paid in full or enrolled in a payment plan. Balances need to be resolved before a student account hold can be removed. A student account hold placed will prohibit a student from registering for additional classes, reviewing their schedule, and requesting transcripts.
- Students enrolled My Payment Plan (MPP) are expected to follow the payment schedule provided for them by the online payment center. If a payment is not made on time a 1% finance charge will be applied to the tuition account. This fee will be assessed once a month, as long as there is an outstanding monthly balance.
- Students who have NOT enrolled in MPP and have not paid their tuition in full by the first day of class will first receive the deferment fee of $90.00 and will then be assessed the 1% finance charge. This fee will be assessed monthly until the balance is resolved.
How do I provide permission for someone to discuss my student account, review my e-bill and make an online payment?
- Stop by our office & fill out a release form (permission form attached) to give your parent or guardian access to discuss your student account with us.
- On the online payment account center, set up a parent PIN for them to be able to receive notices about your eBill and view it online.
How do I sign up for e-refund?
You can sign up for e-refund on myDU:
myDU > Student Tab > My Student Account and Go to online payment account center
There you will find a link on the left side labeled eRefund Sign up and Processing. You will be asked to enter your banking information, which includes the routing number from your bank and your checking or savings account number. Once you are enrolled we can process your eRefund when it becomes available.
How do I print my 1098-T?
Your personalized Form 1098T for 2019 is now available. Note: You must be logged in with your network user name and password to print the form.