IT Systems Status: All Systems Operational   SEE SERVICE DASHBOARD
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The Division of Information Technology seeks to connect mission to technology within the Dominican University community.

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Announcements

6/15/2022: Telephone Maintenance

In order to resolve some call quality problems that resulted from having to change phone circuits on June 1, 2022, our telecommunications provider, First Communications, will be performing maintenance tomorrow, Wednesday, June 15, 2022, between 5:00pm and 6:00pm CST. During this time there may be intermittent disruptions to inbound and outbound calls between DU and outside numbers. Internal calling is not affected. In the event that you experience an emergency, please use a cell phone to contact 911. For other, non-life threatening concerns, you can contact dispatch at x5999. Thank you in advance for your patience and cooperation.

Please contact the DU-IT Support Center at supportcenter@dom.edu or x6888 with any questions or support needs.

6/15/2022: Support Center Juneteenth Hours

Due to the Juneteenth holiday, the Support Center will be closed on Sunday, June 19, 2022, and Monday, June 20, 2022. 

Regular hours will resume on Tuesday, June 21, 2022. 

If you have any questions, please contact the Support Center at supportcenter@dom.edu.

3/24/2022: myDU Course Search Outage

**Resolved as of 2:00PM on 3/24/2022**

Dominican University Information Technology (DU-IT) is aware the course search functionality of myDU is currently unavailable. This is due to an unexpected issue with a routine, overnight maintenance job that was performed by our vendor, Jenzabar. Jenzabar is currently working with our web and applications team to resolve the issue. When more information becomes available, DU-IT will update the community via email, the DU-IT website, and on myDU.

We sincerely apologize for the inconvenience this outage is causing the community at this busy time of year. Should you need additional assistance, please contact the DU-IT Support Center at supportcenter@dom.edu or at x6888 on campus/(708) 524-6888 from off-campus.

Support Service Hours

Monday-Friday: 7:45am-5:00pm
Saturday: 7:45am-12:00pm
Sunday: 12:00pm-5:00pm

Located in Lewis 048