"Servant Professorship: Why Caritas is Not Coddling"

This paper applies the concepts and framework of “servant leadership” to the challenges faced by professors in the classroom – namely, increasing student learning. Using data on student learning and engagement from more than 200 undergraduate and graduate business classes, the authors argue that, in keeping with servant leadership’s concept of “love” as a verb versus a noun, what students need (challenge) may not be what they want – with this difference being especially significant at the undergraduate level.